The Freight Doctor

Something a little distressing has been brought to my attention recently. The appearance of a new charge on the freight bill:
The Freight Reweight Charge. When did this happen? In all my years in the freight buniness, I’ve never heard of a reweigh charge on a bill before. Evidently, this fee can range anywhere from $20-$50 depending on the freight carriers that have begun to implement this fee.
The reweigh fee on the freight bill has only recently been popping up with a few of the more bold freight carriers. I just can’t see how these freight carriers can justify this new fee. Generally when a freight reweigh is called for, it’s to correct the weight because the freight carrier believes that the shipment is heaveir than the customer stated. I haven’t ever heard of a trucking company calling for a reweigh because they felt that the shipment was estimated as being lighter than the customer stated. That said, when a reweigh is called for you can expect to be charged more on your freight bill even before paying any reweigh fee.
Now again, as I’ve said in the past, shame on the customer who ball parks the weight or dims of their shipment because of ignorance or trying to round down their shipment’s weight in the hopes of getting a better price. You’re not usualy going to get one over on these guys and you’re just asking for trouble down the line when a revised freight chage shows up in the mail, however, this isn’t grounds to double charge customers. Especially because this new re-weigh charge was never part of a freight bill until very recently.
I say to anyone who sees this new fee on their freight bill to contact their agent or broker immediately to dispute this new fee as the freight carrier will get their money from the reweigh itself. At very least demand a certified document that explains the freight reweigh for your approval.

Today I wanted to go over the “Limited Access” accessorial fee you may see on your freight quote. Limited Access ( or LTD Access for short ) refers to a location that is difficult for the truck driver to get to. Locations that fall under limited access would include: Amusement Parks, Construction Sites, Farms, Mines, Mini Storage, Places of Worship, Schools, Correctional Facilities and Military Bases.

Due to the inconvenience of getting freight in and out of these types of locations, which slows down the driver on their overall route, you will be charged a Limited Access accessorial fee on your freight quote. Depending on the freight broker or carrier you’re dealing with, you can expect to see a fee of anywhere from $50-$80. Again, as I say with any over priced accessorial charge,  if it’s any more than this, I would suggest at least attempting to negotiate this fee down.

In an effort to help you find the best freight quote last week, I decided to pick 4 freight companies online and have them give a freight quote for the same item. Some companies I used their online instant freight quote. Others I phoned in an spoke with an agent.  Here were the parameters I used:

Boxed item rated as FAK Class 125 at 250 lbs.

Origin: San Diego, CA 92101 Commercial Location with Forklift and/or dock

Destination: Atlanta, GA 30303 Residential Location with Liftgate

I discarded any quote that didn’t offer freight insurance or was covered for less than $5/ lb.

Here are the numbers:

FreightShippingDirect.com - $313.88

FreightShippingCenter.com - $433.90

FreightCenter.com - $460.34

Freight101.com - $468.12

As a continuing part on my series explaining accessorial charges, today I’ll go into Residential Pickup and Delivery Charges.

The reason for Residential Delivery and / or Pickup Charges for non commercial locations is due to the fact that there are a number of factors that impede a prompt delivery or pickup to the location. The reasons can vary from there being no loading docks or forklifts, the streets may be narrower and harder to negotiate in and out of for the truck driver and as general rule of thumb it’s simply just more difficult to pick up and drop off shipments in non commercial environments. Typically you can also expect a liftgate charge attached because there isn’t a loading dock for the driver to back into as discussed in my previous post.

You can expect fees for residential charges to range anywhere from about $50-$100 tacked onto your total freight quote or bill.

Once you’ve received your freight quote, you may see what are referred to as Accessorial Charges that are additional fees listed on the freight quote. In an effort to clarify your freight quote I will begin a series of posts that will explain what each of these fees mean and how they effect your delivery or pick up.

The Liftgate Charge is a fairly common accessorial fee. What is a liftgate? A liftgate is a hydraulic  accessorial device used to lower the pallet to from the end of the truck to the ground level.

Typically this is used for items leaving from or going to residential locations or those locations where there is no loading dock or there is no forklift available.

If you do not opt for a liftgate, the driver is only responsible for taking your shipment to the end of the truck and you must take care of gettig the pallet off of the truck.

You can expect to be charged anywhere from $50-$125 for the liftgate fee depending on your freight rate structure. If the liftgate accessorial charge is any higher than this, you shoud consider attempting to negotiate for a lower liftgate charge.

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