Freight Carrier Lost Shipments

Occasionally, when working with freight carriers and trucking companies, your shipment may get lost somewhere along the way. While I wouldn’t go so far as to say that this happens all the time, it isn’t an uncommon occurance. If you happen to be misfortunate enough to experience having your shipment being lost, here’s what you should know:

If your freight never shows up that means that it could have been delivered to the terminal but more likely than not, probably this means that your shipment was left in a trailer by mistake. The best thing to do, is to call down to the terminal that the frieght was delivered to and ask if they’ve checked the yard and looked in all the empty trailers. Of course they’ll initially tell you no, that all the supposedly empty trailers ARE empty, but you must insist that they recheck the empty trailers because more times than not, this is what has happend to the missing shipment and it’s still sitting out there in a trailer in the yard. In my experience, once I got the terminal manager to send someone out into the yard to look in the empty trailers the missing shipment usually turned up.

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